Please Note: by using this site and/or making a purchase you are agreeing to the terms and conditions which are set out below.

All designs imagery and photographs included on this website are © of Simply Lovely. All Rights Reserved. The content of this website is for your own personal viewing/use only and must not be duplicated, published or used to assist any third party.

When placing an order with Simply Lovely, you are agreeing to a contract with us. All prices are shown in £'s (Sterling)

We accept all major Debit/Credit cards via PayPal. Payments are processed by a secure checkout. We will NEVER see your card details and you do NOT have to register for an account.

We are committed to protecting your privacy and we will only use the information that we collect about you to process your order. All personal data that we collect will under no circumstances be passed onto any third party.

We use cookies to store and collect information regarding your use of the website. Cookies are small files or pieces of information stored by the browser on the hard drive of your computer or device. At no point do our cookies or those of our third parties store your personal details or payment information.

It is possible to turn off your cookies through your browser settings. However, please note that this will affect the functionality and experience of our website. To learn how to turn your cookie settings off, please visit the help section of your website browser.

We are able to ship worldwide please contact us for a shipping quote. Costs and timescales vary depending on regions. Please see Delivery Page for our current despatch times. It is the responsibility of you, the purchaser, to ensure that all orders are placed in plenty of time before the date required.

Every effort will be made to ensure that your order is well packaged in order to reach you in perfect condition. However, Simply Lovely cannot be held responsible for items that are lost, damaged or delayed due to the postal system.

All cancellations must be made within 48 hours of placing the order. We feel sure that you will be happy with your order, but in the unlikely event that you are not satisfied then a full refund will be given on receipt of the returned order in its original condition within 14 days of purchase. Unfortunately due to the handmade nature of Simply Lovely products we will only refund or make replacements if there has been an error on our part.

As all items are handmade any differences to the photographs you see are kept to a minimum. Cards, ribbons or papers may have a slight variation of colour to the one displayed, this is purely down to the batch from the supplier and/or variation in computer screen colour calibrations. Simply Lovely cannot guarantee that future orders will be exactly the same shade of colour, but it will always be just as lovely and as close as possible!

You are responsible for ensuring that personalisation details are entered correctly at the time of purchase. Any mistakes made by the buyer can be rectified but will incur a charge. Any mistakes made by us will be rectified free of charge but must be reported to us within 48 hours of receipt of goods. Please Note: We CANNOT accept personalisation details that include: threatening, defamatory, indecent, offensive or discriminatory content.

Some of our products contain small parts and are intendend for decorative purposes not as toys and as such are NOT suitable for children under 3, adult supervision is required at all times. Simply Lovely cannot be held responsible for any incidents arising from the misuse of any products purchased from us, it is the responsibility of the purchaser to ensure goods purchased are used in the correct and proper manner in which they are intended.